Shipping & Returns

Shipping Policy

At Uecologics, we strive to ship your order as quickly as possible.

  1. Processing Time: Orders are usually processed and shipped within 1 to 3 business days after purchase.

  2. Shipping Methods: We offer standard shipping and express shipping. Delivery times may vary depending on the recipient's location.

  3. Order Tracking: Once your order has been shipped, we will send you an email with the tracking information.

  4. Shipping Costs: Shipping costs will be calculated and displayed at the time of checkout. We offer free shipping for orders over a certain amount.

Return Policy

We are committed to your satisfaction. If you are not satisfied with your purchase, we will accept returns within the following parameters:

  1. Return Time: Items can be returned within 30 days from the date of receipt of the order.

  2. Product Condition: Products must be returned in their original, unused condition and with all labels and packaging intact.

  3. Return Process: To initiate a return, please contact us through our customer service. We will provide you with a return label and return instructions.

  4. Refunds: Once we receive and review your return, we will process the refund and notify you via email. Refunds may take up to 2 weeks to process.

  5. Return Costs: The return shipping costs will be the responsibility of the customer, unless the product arrives damaged or incorrect.

Please note that offer or settlement products cannot be returned.

For any questions or concerns, please contact us at info@uecologics.com